July 07, 2005

complaint alert

Okay, I'm really beginning to get tired of taking over someone else's work and not being properly trained on how to do it. When I left a previous scheduling position, the person replacing me not only received TWO WEEKS side-by-side training with me, but I also put together a folder with client specs, step-by-step how-to's, and other general information.

This time I requested to my supervisor that the employee who was leaving give me a cheat sheet before they left. I received a ten-minute training session (if that) and nothing else.... almost exactly what happened with the last scheduler who left.

I'm trying to put on a happy face and just work through it, but it's making me look like a total idiot to the clients and technicians who presume I've actually been trained to do this. And I really despise looking like an idiot.


posted by julie at July 7, 2005 11:58 AM


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