March 08, 2007

Let's Not Try So Hard, Shall We?

This morning I drove real fast to get from Simi Valley to Studio City in an effort to have time to make a Jamba Juice run before going to work. Success was had, and upon entering the fresh fruit smoothie establish was greeted thusly:

Girl at counter, without even looking at me: (*sigh*) "Hello."

Guy making smoothies, an awkward seven seconds (count 'em!) later, again, without looking: "Hello."

Both "hello"s were uttered as an afterthought, as if the employees were remembering that once the door opens, they're required to say something but what is it oh! i remember (in a tired, sad voice) "hello." I understand that a company may choose to enforce a policy with employees that they greet every customer, but their lackadaisical delivery has the opposite impact - I feel unwelcome, like they're not really THAT pleased to see me. An absence of a greeting at all would have been much better.

But I won't hold it against them, they make damn good smoothies.


posted by julie at March 8, 2007 01:25 PM


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